Title: Client Services Navigator
Major areas of responsibility: When people come to JPNDC, I make sure they’re connected to the services that meet their needs and interests. If they come in for child care but they say they need a new job, for example, I connect them to our Career Coach as well as to Family Child Care. I also help people who are in crisis to access the resources that will help stabilize their family’s situation.
Relevant background: I most recently worked in a school for women where they are offered ESOL, GED, computer classes, among other programs. My main responsibility was to make the first evaluation of these women and know more about the future that they wanted to achieve in this country.
Year started at JPNDC: 2018