Joanne Morales

About Joanne Morales

Title: Micro to Small Business Senior Financial Coach

Year started at JPNDC: 2018

Major areas of responsibility: I oversee our newest coaches in the Economic Prosperity Services department, both our economic mobility coach’s’ and our case manager. I also continue my work as a financial coach and ensure to tailor my approach depending on the client and their specific needs.

Relevant background: Before joining JPNDC in 2018, I worked in a school for women where they are offered ESOL, GED, computer classes, understanding their needs and thoughts about the future that they wanted to achieve in this country. In my first role at JPNDC as a Client Services Navigator, I connected people to a wide range of benefits and resources. I obtained my Financial Coaching certification and became a Financial Coach in 2021. I am very grateful to have been able to continue growing with JPNDC and to now have a team of my own as the Associate Director of Economic Mobility.

  • What inspires me: Helping people who are on the same path I took when I decided to come to this country, letting them know that although it is a difficult road, we can improve our lives with effort and dedication.
  • What I like: Knowing that I can contribute in a positive way to improve the lives of others through my work.